FAQ's

A list of Frequently asked questions are given below. If you cannot locate the answer that you require please contact us, email us or simply call us, and we will be glad to provide you with an answer.

Who are

AK Tourfinders

AK Tourfinders helps you hire cars, tempo travelers, of your choice from a curated list of operators for any occasion. We ensure High-quality service levels, easy & transparent payment options & a wide range of vehicles.

Cities we are operational in?

We are currently operational in New Delhi, Rajasthan, Uttarakhand, Himachal Pradesh, Uttar Pradesh & many more. However, you can avail of our services from New Delhi to any location in India.

Booking/Reservations

Pre-trip Communication & Departure

How do i rent a car/Tempo traveller ?

First, let us know about your travel requirement by getting in touch with us on +918076403113 / +919717486569 or through aktourfinders@gmail.com . We’ll get back to you soon with a quite depending on the ride chosen by you. Also, to confirm your booking we follow a 20% advance payment rule.

How & when do I receive my vehicle details ?

The traveler will receive the trio’s vehicle & driver details 24 hours prior to the departure time.

How many vehicles can i book at once ?

As much you want.

How will my personal travel manager be of assistance to me?

He / She will be in charge of

1. Ensuring your journey is pleasant and memorable.

2. Coordinate with your driver to confirm the journey details in advance.

3. Keep the co-passengers updated and informed if any changes with reference to the trip details.

4. Inform if any special requests like food/water bottles, welcome gifts, etc…

what are AK Tourfinders payment terms ?

To confirm your booking, 20% advance payment is a must. The rest 80% of the total far can be either cleared 1 day in advance of the journey through online modes or can be paid in cash directly to the driver on the day of your trip.

What are the cancellation and refund policy ?

The traveller can cancel 7 days prior to the actual trip date and will received 80% refund. The same if done 48 hours before will get 60% refund and if 24 hours before, will receive 50% refund only.

Can i reschedule my trip ?

Rescheduled are accepted and can be done at no extra costs but minimum prior 2 days of journey starts

In-trip & Post-trip Experience

What are the safety features on board?

The safety and security of our passengers/travelers is our topmost concern. This is why, every vehicle we provide is fitted with first aid kits, emergency exits, ABS & EBD. We assure you that all our vehicles are well-maintained and inspected before every trip.

What does AK Tourfinders do to ensure that my vehicle is in good condition?

All of our vehicles are new and highly maintained as we strictly follow the well-serviced rule. Mandatory inspection, cleaning, and sanitization of the vehicles is done before every trip.

Do AK Tourfinders have a lost & found?

Any passenger who loses their personal items can email us at aktourfinders@gmail.com or call us at +918076403113 /+919717486569 . If you decide to email us, please include a brief description of the item, the location of where the personal item was possibly lost, along with your name and contact details.

Kindly note that AK Tourfinders is not responsible for any lost or stolen items. Our team will do their best however to recurring the lost item and update you on the same as soon as possible.